The importance of keeping employees satisfied.
Identifieur interne : 000398 ( Main/Exploration ); précédent : 000397; suivant : 000399The importance of keeping employees satisfied.
Auteurs : Céline Blanchard [Canada] ; Amanda Baker [Canada] ; Dominique Perreault [Canada] ; Lisa Mask [Canada] ; Maxime Tremblay [Canada]Source :
- Journal of health organization and management [ 1758-7247 ] ; 2019.
Descripteurs français
- KwdFr :
- MESH :
- psychologie : Personnel de santé.
- Adulte, Adulte d'âge moyen, Enquêtes et questionnaires, Femelle, Humains, Jeune adulte, Mâle, Québec, Satisfaction professionnelle.
English descriptors
- KwdEn :
- MESH :
- geographic : Quebec.
- psychology : Health Personnel.
- Adult, Female, Humans, Job Satisfaction, Male, Middle Aged, Surveys and Questionnaires, Young Adult.
Abstract
PURPOSE
The purpose of this paper is to investigate the relationship between three antecedents, namely, work self-determination, managerial support (i.e. interpersonal motivation style) and person-organization fit (P-O) (i.e. shared values among employees and the overall organization) on employee work satisfaction in a French Canadian health care context. Assessing the relationships between such intrapersonal, interpersonal and macro-level variables will help to better comprehend work satisfaction in health care and shed light on applicable transformations for management.
DESIGN/METHODOLOGY/APPROACH
The study tested a judicious model grounded in self-determination theory in order to capture and construe the three levels of influence. Participants were recruited from four health centers in the Suroît (Quèbec, Canada) region. Management was provided with the questionnaire and asked to distribute to all employees including nurses and allied health. A serial multiple mediation analysis was used to test the proposed model.
FINDINGS
The findings revealed that nearly 60 percent of the participants from each of the professional groups reported feeling moderately to not at all satisfied with their job (follow-up ANOVA revealed that nurses were the least satisfied). Through closer examination, the findings revealed that 46 percent of the variance in reported job satisfaction was explained by the three focal antecedents from the hypothesized model (work self-determination, managerial support and P-O fit). Therefore the model, in its entirety, represents a comprehensive perspective for influencing employee work satisfaction in particularly demanding health care work contexts.
ORIGINALITY/VALUE
The study is the first to indicate the prevailing factors necessary to pursue and support employee satisfaction within a health care context among French Canadians.
DOI: 10.1108/JHOM-04-2019-0084
PubMed: 32141270
Affiliations:
Links toward previous steps (curation, corpus...)
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wicri:level="3"><nlm:affiliation>School of Psychology, University of Ottawa, Ottawa, Canada.</nlm:affiliation><country xml:lang="fr">Canada</country><wicri:regionArea>School of Psychology, University of Ottawa, Ottawa</wicri:regionArea><placeName><settlement type="city">Ottawa</settlement><region type="state">Ontario</region></placeName></affiliation></author><author><name sortKey="Perreault, Dominique" sort="Perreault, Dominique" uniqKey="Perreault D" first="Dominique" last="Perreault">Dominique Perreault</name><affiliation wicri:level="3"><nlm:affiliation>Data Sciences Inc., Montréal, Canada.</nlm:affiliation><country xml:lang="fr">Canada</country><wicri:regionArea>Data Sciences Inc., Montréal</wicri:regionArea><placeName><settlement type="city">Montréal</settlement><region type="state">Québec</region></placeName></affiliation></author><author><name sortKey="Mask, Lisa" sort="Mask, Lisa" uniqKey="Mask L" first="Lisa" last="Mask">Lisa Mask</name><affiliation wicri:level="1"><nlm:affiliation>Department of Psychology, Bishop's University, Sherbrooke, Canada.</nlm:affiliation><country xml:lang="fr">Canada</country><wicri:regionArea>Department of Psychology, Bishop's University, Sherbrooke</wicri:regionArea><wicri:noRegion>Sherbrooke</wicri:noRegion></affiliation></author><author><name sortKey="Tremblay, Maxime" sort="Tremblay, Maxime" uniqKey="Tremblay M" first="Maxime" last="Tremblay">Maxime Tremblay</name><affiliation wicri:level="3"><nlm:affiliation>School of Psychology, University of Ottawa, Ottawa, Canada.</nlm:affiliation><country xml:lang="fr">Canada</country><wicri:regionArea>School of Psychology, University of Ottawa, Ottawa</wicri:regionArea><placeName><settlement type="city">Ottawa</settlement><region type="state">Ontario</region></placeName></affiliation></author></analytic><series><title level="j">Journal of health organization and management</title><idno type="eISSN">1758-7247</idno><imprint><date when="2019" type="published">2019</date></imprint></series></biblStruct></sourceDesc></fileDesc><profileDesc><textClass><keywords scheme="KwdEn" xml:lang="en"><term>Adult (MeSH)</term><term>Female (MeSH)</term><term>Health Personnel (psychology)</term><term>Humans (MeSH)</term><term>Job Satisfaction (MeSH)</term><term>Male (MeSH)</term><term>Middle Aged (MeSH)</term><term>Quebec (MeSH)</term><term>Surveys and Questionnaires (MeSH)</term><term>Young Adult (MeSH)</term></keywords><keywords scheme="KwdFr" xml:lang="fr"><term>Adulte (MeSH)</term><term>Adulte d'âge moyen (MeSH)</term><term>Enquêtes et questionnaires (MeSH)</term><term>Femelle (MeSH)</term><term>Humains (MeSH)</term><term>Jeune adulte (MeSH)</term><term>Mâle (MeSH)</term><term>Personnel de santé (psychologie)</term><term>Québec (MeSH)</term><term>Satisfaction professionnelle (MeSH)</term></keywords><keywords scheme="MESH" type="geographic" xml:lang="en"><term>Quebec</term></keywords><keywords scheme="MESH" qualifier="psychologie" xml:lang="fr"><term>Personnel de santé</term></keywords><keywords scheme="MESH" qualifier="psychology" xml:lang="en"><term>Health Personnel</term></keywords><keywords scheme="MESH" xml:lang="en"><term>Adult</term><term>Female</term><term>Humans</term><term>Job Satisfaction</term><term>Male</term><term>Middle Aged</term><term>Surveys and Questionnaires</term><term>Young Adult</term></keywords><keywords scheme="MESH" xml:lang="fr"><term>Adulte</term><term>Adulte d'âge moyen</term><term>Enquêtes et questionnaires</term><term>Femelle</term><term>Humains</term><term>Jeune adulte</term><term>Mâle</term><term>Québec</term><term>Satisfaction professionnelle</term></keywords></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en"><p><b>PURPOSE</b></p><p>The purpose of this paper is to investigate the relationship between three antecedents, namely, work self-determination, managerial support (i.e. interpersonal motivation style) and person-organization fit (P-O) (i.e. shared values among employees and the overall organization) on employee work satisfaction in a French Canadian health care context. Assessing the relationships between such intrapersonal, interpersonal and macro-level variables will help to better comprehend work satisfaction in health care and shed light on applicable transformations for management.</p></div><div type="abstract" xml:lang="en"><p><b>DESIGN/METHODOLOGY/APPROACH</b></p><p>The study tested a judicious model grounded in self-determination theory in order to capture and construe the three levels of influence. Participants were recruited from four health centers in the Suroît (Quèbec, Canada) region. Management was provided with the questionnaire and asked to distribute to all employees including nurses and allied health. A serial multiple mediation analysis was used to test the proposed model.</p></div><div type="abstract" xml:lang="en"><p><b>FINDINGS</b></p><p>The findings revealed that nearly 60 percent of the participants from each of the professional groups reported feeling moderately to not at all satisfied with their job (follow-up ANOVA revealed that nurses were the least satisfied). Through closer examination, the findings revealed that 46 percent of the variance in reported job satisfaction was explained by the three focal antecedents from the hypothesized model (work self-determination, managerial support and P-O fit). Therefore the model, in its entirety, represents a comprehensive perspective for influencing employee work satisfaction in particularly demanding health care work contexts.</p></div><div type="abstract" xml:lang="en"><p><b>ORIGINALITY/VALUE</b></p><p>The study is the first to indicate the prevailing factors necessary to pursue and support employee satisfaction within a health care context among French Canadians.</p></div></front></TEI><pubmed><MedlineCitation Status="MEDLINE" Owner="NLM"><PMID Version="1">32141270</PMID><DateCompleted><Year>2020</Year><Month>07</Month><Day>22</Day></DateCompleted><DateRevised><Year>2020</Year><Month>07</Month><Day>22</Day></DateRevised><Article PubModel="Print"><Journal><ISSN IssnType="Electronic">1758-7247</ISSN><JournalIssue CitedMedium="Internet"><Volume>34</Volume><Issue>1</Issue><PubDate><Year>2019</Year><Month>Nov</Month><Day>19</Day></PubDate></JournalIssue><Title>Journal of health organization and management</Title><ISOAbbreviation>J Health Organ Manag</ISOAbbreviation></Journal><ArticleTitle>The importance of keeping employees satisfied.</ArticleTitle><Pagination><MedlinePgn>23-39</MedlinePgn></Pagination><ELocationID EIdType="doi" ValidYN="Y">10.1108/JHOM-04-2019-0084</ELocationID><Abstract><AbstractText Label="PURPOSE" NlmCategory="OBJECTIVE">The purpose of this paper is to investigate the relationship between three antecedents, namely, work self-determination, managerial support (i.e. interpersonal motivation style) and person-organization fit (P-O) (i.e. shared values among employees and the overall organization) on employee work satisfaction in a French Canadian health care context. Assessing the relationships between such intrapersonal, interpersonal and macro-level variables will help to better comprehend work satisfaction in health care and shed light on applicable transformations for management.</AbstractText><AbstractText Label="DESIGN/METHODOLOGY/APPROACH" NlmCategory="METHODS">The study tested a judicious model grounded in self-determination theory in order to capture and construe the three levels of influence. Participants were recruited from four health centers in the Suroît (Quèbec, Canada) region. Management was provided with the questionnaire and asked to distribute to all employees including nurses and allied health. A serial multiple mediation analysis was used to test the proposed model.</AbstractText><AbstractText Label="FINDINGS" NlmCategory="RESULTS">The findings revealed that nearly 60 percent of the participants from each of the professional groups reported feeling moderately to not at all satisfied with their job (follow-up ANOVA revealed that nurses were the least satisfied). Through closer examination, the findings revealed that 46 percent of the variance in reported job satisfaction was explained by the three focal antecedents from the hypothesized model (work self-determination, managerial support and P-O fit). Therefore the model, in its entirety, represents a comprehensive perspective for influencing employee work satisfaction in particularly demanding health care work contexts.</AbstractText><AbstractText Label="ORIGINALITY/VALUE" NlmCategory="CONCLUSIONS">The study is the first to indicate the prevailing factors necessary to pursue and support employee satisfaction within a health care context among French Canadians.</AbstractText><CopyrightInformation>© Emerald Publishing Limited.</CopyrightInformation></Abstract><AuthorList CompleteYN="Y"><Author ValidYN="Y"><LastName>Blanchard</LastName><ForeName>Céline</ForeName><Initials>C</Initials><AffiliationInfo><Affiliation>School of Psychology, University of Ottawa, Ottawa, Canada.</Affiliation></AffiliationInfo></Author><Author ValidYN="Y"><LastName>Baker</LastName><ForeName>Amanda</ForeName><Initials>A</Initials><AffiliationInfo><Affiliation>School of Psychology, University of Ottawa, Ottawa, Canada.</Affiliation></AffiliationInfo></Author><Author ValidYN="Y"><LastName>Perreault</LastName><ForeName>Dominique</ForeName><Initials>D</Initials><AffiliationInfo><Affiliation>Data Sciences Inc., Montréal, Canada.</Affiliation></AffiliationInfo></Author><Author ValidYN="Y"><LastName>Mask</LastName><ForeName>Lisa</ForeName><Initials>L</Initials><AffiliationInfo><Affiliation>Department of Psychology, Bishop's University, Sherbrooke, Canada.</Affiliation></AffiliationInfo></Author><Author ValidYN="Y"><LastName>Tremblay</LastName><ForeName>Maxime</ForeName><Initials>M</Initials><AffiliationInfo><Affiliation>School of Psychology, University of Ottawa, Ottawa, Canada.</Affiliation></AffiliationInfo></Author></AuthorList><Language>eng</Language><PublicationTypeList><PublicationType UI="D016428">Journal Article</PublicationType></PublicationTypeList></Article><MedlineJournalInfo><Country>England</Country><MedlineTA>J Health Organ Manag</MedlineTA><NlmUniqueID>101179473</NlmUniqueID><ISSNLinking>1477-7266</ISSNLinking></MedlineJournalInfo><CitationSubset>H</CitationSubset><MeshHeadingList><MeshHeading><DescriptorName UI="D000328" MajorTopicYN="N">Adult</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D005260" MajorTopicYN="N">Female</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D006282" MajorTopicYN="N">Health Personnel</DescriptorName><QualifierName UI="Q000523" MajorTopicYN="Y">psychology</QualifierName></MeshHeading><MeshHeading><DescriptorName UI="D006801" MajorTopicYN="N">Humans</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D007588" MajorTopicYN="Y">Job Satisfaction</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D008297" MajorTopicYN="N">Male</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D008875" MajorTopicYN="N">Middle Aged</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D011792" MajorTopicYN="N" Type="Geographic">Quebec</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D011795" MajorTopicYN="N">Surveys and Questionnaires</DescriptorName></MeshHeading><MeshHeading><DescriptorName UI="D055815" MajorTopicYN="N">Young Adult</DescriptorName></MeshHeading></MeshHeadingList><KeywordList Owner="NOTNLM"><Keyword MajorTopicYN="N">Autonomy</Keyword><Keyword MajorTopicYN="N">Health care personnel</Keyword><Keyword MajorTopicYN="N">Job satisfaction</Keyword><Keyword MajorTopicYN="N">Managerial support</Keyword><Keyword MajorTopicYN="N">Person–organization fit</Keyword><Keyword MajorTopicYN="N">Work self-determination</Keyword></KeywordList></MedlineCitation><PubmedData><History><PubMedPubDate PubStatus="entrez"><Year>2020</Year><Month>3</Month><Day>7</Day><Hour>6</Hour><Minute>0</Minute></PubMedPubDate><PubMedPubDate PubStatus="pubmed"><Year>2020</Year><Month>3</Month><Day>7</Day><Hour>6</Hour><Minute>0</Minute></PubMedPubDate><PubMedPubDate PubStatus="medline"><Year>2020</Year><Month>7</Month><Day>23</Day><Hour>6</Hour><Minute>0</Minute></PubMedPubDate></History><PublicationStatus>ppublish</PublicationStatus><ArticleIdList><ArticleId IdType="pubmed">32141270</ArticleId><ArticleId IdType="doi">10.1108/JHOM-04-2019-0084</ArticleId></ArticleIdList><ReferenceList><Title>References</Title><Reference><Citation>Akkerman, A., Kef, S. and Meininger, H.P. 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